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Welcome to Voltech’s Service page.

Here you can see our current service offering and if you would like, also request services for your unit.
Whether it is calibration or repair, we will reply to you within 1 business day.
Services for legacy products are also available as shown below.

Why Voltech?

You need your serviced product returned to you in perfect working order.
As the designer and manufacturer, we provide up to date calibration and repair services.
To provide optimum performance and longevity, your product will be upgraded, tested and inspected using the same standards we apply to brand new equipment.
It is only Voltech service centres that can provide this level of service.

A calibration or repair of your Voltech product by an authorised Voltech service centre includes:
  • - The skills and knowledge our dedicated service engineers possess.
  • - Evaluation at goods in of unit (Free if unit is then calibrated or repaired)
  • - Parts come straight from the manufacturer, no alternative parts used.
  • - Upgrade of all hardware to the latest service build standard.
  • - Upgrade of firmware to the latest version
  • - Replacement or cleaning of maintenance items such as batteries and air filters
  • - Electrical safety test
  • - Full evaluation of all units, full functional test, mechanical test and thermal stress test to check for reliability
  • - Application Support Engineers, to advise you if simple issues can be fixed without return, and to keep in touch with you to make sure that you will have the support that you will always need.
  • - 90-Day Warranty for all services rendered, that gives you an extra peace of mind.

You can pay for services by bank transfer, or by account (for existing account holders only).
We can also accept the credit cards for payment of your order.
Payment is only requested once your unit has been received, evaluated and pricing confirmed and agreed with you.

SERVICES AVAILABLE

CURRENT PRODUCTS

AT5600

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 15 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
2 stage burn in over 24 hrs (self test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.

We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps.
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.
REQUEST RMA

DC1000 / DC1000A

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 5 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades.
24 hour burn in to confirm robustness.

We also offer Pre-calibration data if requested.


Repair service also includes all of the above steps.
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.
REQUEST RMA

AC INTERFACE FIXTURE

Verification, test and certification of any unit
Confirms full operation and stability.
REQUEST RMA

LEGACY PRODUCTS

AT SERIES

AT3600

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
2 stage burn in over 6 hrs (self test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.

We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps.
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.
REQUEST RMA

ATi

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
2 stage burn in over 6 hrs (self test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.

We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps.
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.
REQUEST RMA

AT CALIBRATION FIXTURE

Verification, test and certification of any unit as if new.
Confirms operation and stability.
REQUEST RMA

PM SERIES

PM6000

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades

We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps.
24 Hour Burn In if any shunts or Analogue cards have been changed
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.
REQUEST RMA

PM3000ACE

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
Thermal burn in over 8 hrs to check robustness of unit

We also offer Pre-calibration data if requested.

Reduced repair service also includes all the above steps.
Subject to availability of remaining stock
REQUEST RMA

PM300CE

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
Thermal burn in over 8 hrs to check robustness of unit.

We also offer Pre-calibration data if requested.

Reduced repair service also includes all the above steps.
Subject to availability of remaining stock
REQUEST RMA

PM1000+

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades
Thermal burn in over 8 hrs (self test, measurement accuracy) to check repeatability.

We also offer Pre-calibration data if requested.

We can no longer support repair of units.
REQUEST RMA
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