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Calibration and Repair Services

Here you can see our current service offering and also book your unit in for service. 

This requires a valid website registration which can be obtained via "Login" at the top right of the screen. Services for legacy products are also available as shown below.

Why Voltech?

You need your serviced product returned to you in perfect working order.
As the designer and manufacturer, we provide up to date calibration and repair services.
To provide optimum performance and longevity, your product will be upgraded, tested and inspected using the same standards we apply to brand new equipment.
It is only Voltech service center's that can provide this level of service.

A calibration or repair of your Voltech product by an authorized Voltech service centre includes:
Evaluation at goods in of unit (Free if unit is then calibrated or repaired).
Upgrade of all hardware to the latest service build standard.
Upgrade of firmware to the latest version.
Replacement or cleaning of maintenance items such as batteries and air filters. Electrical safety test.
Full evaluation of all units, full functional test, mechanical test, and thermal stress test to check for reliability.
90-Day Warranty for all services rendered, that gives you an extra peace of mind.

Rental units are also available to maintain your test capacity for a fixed price for the duration of the calibration or repair.

You can pay for services by bank transfer, or by account (for existing account holders only).
We can also accept the credit cards for payment of your order.
Payment is only requested once your unit has been received, evaluated and pricing confirmed and agreed with you.

Services Available - Current Products

AT5600

AT5600

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 15 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades.
2 stage burn in over 24 hrs (self test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.
We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps.
Supported with full tested stock of pre-prepared sub assemblies, subject to the same QA controls and functional testing as new units.

DC1000 / DC1000A

DC1000 / DC1000A

Full goods in evaluation of all units.

We offer full calibration and certification.
This includes a 5 step process which fully verifies the functionality as if it were new. 24 hour burn in to confirm robustness.

We also offer Pre-calibration data if requested.

Repair service also includes all of the above steps (Serial # DAxxx/xxxx). Subject to the same QA controls and functional testing as new units.

Please note : We can no longer repair older non-A DC1000s (Serial # DCxx/xxxx).
Contact us for details on trading in your old non operational DC1000 for a new DC1000A.

AC INTERFACE FIXTURE

AC INTERFACE FIXTURE

Verification, test and certification of any unit.

Confirms full operation and stability.














Services Available - Legacy Products

AT3600

AT3600

We offer full calibration and certification.

This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades 2 stage burn in over 6 hrs (self-test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.
We also offer Pre-calibration data if requested.

AT3600 repair services are no longer available.
For information on moving to the new AT5600 please see our AT3600+ ATi Customers page

ATi

ATi

We offer full calibration and certification.

This includes a 6 step process which fully verifies the functionality as if it were new.
All mandatory hardware and firmware upgrades 2 stage burn in over 6 hrs (self-test, measurement accuracy) to check repeatability.
Extended high voltage testing to check robustness of unit.
We also offer Pre-calibration data if requested.

ATi repair services are no longer available.
For information on moving to the new AT5600 please see our AT3600+ ATi Customers page

AT CALIBRATION FIXTURE

AT CALIBRATION FIXTURE

Verification, test and certification of any unit as if new.
Confirms operation and stability.