Legacy PM Series Power Analyser Support

We are unable to answer any new applications support questions relating to the PM range of power analysers

We have also stopped repair and calibration services. Please see the following for each PM product type. Each section contains manuals, firmware and general information.

PM SERIES SERVICE

PM6000, PM3000ACE, PM100CE, PM300CE, PM1000+

We no longer provide calibration, verification or repair for the PM Series of Power Analysers, which we ceased selling in 2013.

However, we are pleased to recommend the two companies below to our existing customers for ongoing verification.
Both Caltest Instruments and Techmaster Electronics can provide you directly with ISO17025 accredited verification for the PM6000, PM3000ACE, PM300CE and PM1000+.
Voltech has worked with both companies over the past 10 years.
Please contact them directly using the below contact details.
UK + EUROPE

Caltest Instruments Ltd UK

WEB https://www.caltest.co.uk/
EMAIL sales@caltest.co.uk
TEL +44 1483 366507
USA and Canada

Techmaster Electronics Inc USA

WEB https://www.techmaster.us/
EMAIL sales@techmaster.us
TEL 866- 779 - 5695

PM3000ACE

PM3000ACE FAQ

Serial numbers
ALxx/xxxx,             PM3000ACE-002– 3ph
AMxx/xxxx             PM3000ACE-002– 1ph
ANxx/xxxx             PM3000ACE-STD
AUxx/xxxx             PM3000ACE-001

How do I update firmware? What is the latest firmware?
The latest PM3000ACE firmware is V2.22
It is upgradeable over RS232. Instructions in link below

Where is the user manual for the Unit / VPAS software
see link below

How do I Calibrate the unit?
Any good calibration house should be able to calibrate &verify the unit to the spec.
The Calibration method is contained within the user manual - link below

Is the VPAS software still available?
The VPAS software for data logging is no longer available for new sales.
The last release was V 2.22
The software is coded to work only for an individual unit serial number
User manual below

Is the IEC software still available?
The IEC software is no longer available for new sales.
The last release was V 4.00 - user manual below
The software is key-coded to work only for an individual PC.

PM6000

PM6000 FAQ
Serial numbers 1000067xxxxx and 2000067xxxxx

How do I update firmware? What is the latest firmware?
The latest PM6000 firmware is V1.22
It is upgradeable over RS232 and Ethernet
links below

Where is the user manual for the Unit / IEC S/W?
Links below

How do I Calibrate the unit?
Any good calibration house should be able to verify the unit to the spec.
However there is no 3rd party method for calibration/Adjustment should it fail.

Is the PM6000 IEC software still available?
The IEC software is no longer available for new sales.
the latest version is V1.27
The software is key-coded to work only for an individual PC.
User Manual below

PM1000+

PM1000+ FAQ

Serial numbers 1000082xxxxx

Where is the user manual?
User manual is in link below

How do I Calibrate the unit?
Any good calibration house should be able to verify the unit to the spec.
However there is no 3rd party method for calibration/adjustment should it fail.

PM100CE PM300CE

PM100CE / PM300CE FAQ

Serial numbers PM100CE (AQxx/xxxx and AXxx/xxxx) and PM300CE(Serials ARxx/xxxx and AYxx/xxxx)

How do I update firmware? What is the latest firmware?
The latest PM300CE firmware is V2.09
The latest PM100CE firmware is V2.10
Firmware is not user upgradeable.

Where is the user manual for the Unit / VPAS Lite / RS232 /IEEE / Alarm card?
All user manuals are linked below

How do I Calibrate the unit?
Any good calibration house should be able to calibrate &verify the unit to the spec.
The Calibration method is contained within the user manual

TIP on manual calibrations using front panel and your own source.
The lower ranges will say something like “Enter 120mV”, but the firmware actually expects you to enter “0.1203” or what ever your REAL applied is, in VOLTS.
The prompt is misleading so users enter this as per the prompt – i.e. “120.3” in mV, and the cal fails.
You should find the same issue on the A / mA ranges too

Is the VPAS Lite software still available?
The VPAS Lite software for data logging is no longer available for new sales. the last version is V2.08
The software is coded to work only for an individual unit serial number.
User Manual below