AT3600 General Tips and FAQ

Hints and Tips on using the AT3600

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Unit Boots with "Main Operation Suspended"

My Unit Boots with "Main Operation Suspended". What can i do?

There can be several possible causes of this

a, Incorrectly inserting RS232 comms cable into the Remote port in the back of the unit.
Check that nothing is plugged into the remote port of the unit, as misuse of  the control lines can prevent correct booting. 

b, Faulty Footswitch in remote port / or booting with footswitch depressed.
Similar to the above.

b, Corrupt firmware.
In some cases the firmware may have corrupted.
The standard "AT36.abs" firmware update file will not work in this case.
If this happens contact us and request a customized firmware  file and give us the serial number of your AT3600 unit (TCyy/xxxx)
We will supply a file "AT36xxxx.abs" where xxx is the serial number of your unit.
The editor will allow this to be downloaded and it will fully flush and reprogram the operating system.

 AT3600 and ATi Barcode Readers

The recommended unit is the HP HBSW8300 Smart Wand . Although old, It is still available in some places

A number of other units are known to work Including
Zebex Z-3080
Birch CD109E

The Zebex unit has been superseded, but i believe the later Z3220 should also work, and has an RS232 option, but this has not been tested by Voltech

Whichever Barcode reader unit is used must support the 19200 Baud rate used by the AT3600
Note that the ATi uses a slower 9600 Baud rate , so readers are not necessarily directly transferable unless they can have the Baud rate reset by user , usually by reading a special bar code in their specific Barcode user manual

The Barcode settings for the HP device are published in the ATi user manual .. section 8.3.1 page 8-25/ 8-26