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All ThreadsAll ThreadsTechnical Suppo...Technical Suppo...Technical Suppo...Technical Suppo...PM1000+ scaling issuePM1000+ scaling issue

 PM1000+ scaling issue

Thread # 5725
Status: Resolved
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06-Oct-2014 2:03 PM
Arivukkarasu Manavalan
Product : PM1000+Serial Number : 100008201225Firmware : 4.22
Question : Works fine with internal shunt ocnfiguration. But current measurements are wrong with external shunt configuration. Please suggest me to resolve this issue. Also help me to upgrade my firmware version. Thanks in advance Regards Arivu
 
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06-Oct-2014 11:41 PM
tim keep
Dear Arivu,

I will send you an email with a link to a download service to download the PM1000+ firmware. This will contain instructions for the upgrade. Part of this process requires you to send a code to us to enable the upgrade. Please post this code back into this thread and we will reply with your unlock code. With regards to the current reading error, I will need the details of what measurements you are dying to make, but try this upgrade first and let em know if you still have measurement issues.

Best regards,

Tim.
 
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