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All ThreadsAll ThreadsTechnical Suppo...Technical Suppo...Technical Suppo...Technical Suppo...AT3600 Server ResultsAT3600 Server Results

 AT3600 Server Results

Thread # 5433
Status: Resolved
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28-Jul-2014 10:55 AM
Cheryl Spotts
Product : AT3600Software : Server Software
Question : Why am I not able to find the result files that I have requested be saved to the server. I have designated a folder/directory to send the results. I have checked the box under option in the editor software requesting that results be sent to server. I am able to see the results when I have the server software open but when I go to retrieve the results from the directory I set there are no results there. Let me know what I am doing wrong.
 
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28-Jul-2014 11:29 PM
tim keep

Because the results are being displayed on the Server software then we know the issue must be with the Server software configuration. Goto the 'Setup' menu, and click 'Results'. Make sure that 'Standard Results Saving (CSV)' is selected. The files are written in CSV format but with a file extension of .ATR. If you still do not see your results then check that the computer user currently logged in has permission to write to the directory you have set up for the results. If in doubt, try setting this directory to a sub-folder of your documents. Let me know fi you still have any problems.


Best regards,

Tim.
 
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