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Product : AT3600Serial Number : TC165/3311Firmware : 3.20Unit self test : Sometimes
Question : Hello,
This AT3600 has been failing high voltage self test for about a week everyday eventually being able to pass and it is disrupting production from the frequency of it. What i've noticed so far, i have only known about it for two days, is that i can run the low voltage self test and then run the high voltage again and it will pass. it fails after sitting all night. It is left powered on all night and not shut off best to my understanding.
I attached a photo of the failure given and i will type it here as well
Self Test Fail
365.45mOhm (200.00mOhm)
Source bus relay fail Lo
Node 13 000 (0)
Regards,
Bill
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Hello,
Update on this one. This morning it will not pass self test. i had them try a procedure
Recycle power to the machine 1st
run high volt self test, if failed run low volt self test
run high volt self test again to see if that cleared it up
no matter what we have done today it is failing. Still node 13 every time
Unless you have a suggestion to try i believe we will need an RMA
Thanks,
Bill
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Thanks bill,
It does sound like a node failure on the relays for it to be so specific.
Joel - Can you arrange an RMA ASAP for Bill please?
thanks
rich
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